Privacy Policy

TWE Haulage Ltd is committed to protecting your privacy. We use the information we collect about you in order to implement transport bookings/account applications
that have been requested, and to improve the service we provide to our customers. TWE Haulage Ltd does not sell, trade or rent your personal information to others.
We collect and use personal information for business purposes only. By using our Web site, you consent to the collection and use of this information by TWE Haulage Ltd. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.  We may collect personal information that you volunteer while using the site. This information is used by us to provide information relating to the query you requested or transport booking or account application applied for. Where we collect such additional information, we make clear the nature of the information and the specific purpose for which it is used. We need to collect and process personal information about you in order that we may process any transport bookings and/or account applications submitted by you, administer or otherwise carry out our obligations in relation to any agreement you have with us, to anticipate and resolve any problems with our goods/services supplied, and to create goods/services that may better meet our customers’ needs. You may visit our site without identifying yourself or revealing personal information.

We may from time to time use your personal information to send you information by telephone, fax, email or post about our company and other information that you
may find useful. If you do not wish to receive this information please contact us. If any of the personal information that we hold about you is incorrect or needs updating, or if you want us to delete any personal information, please contact us. We may request that you provide further information and identification to enable us to comply with this request. We will not disclose any personally identifiable information without your permission unless we are legally entitled to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime). You will be treated as having given your permission for disclosures referred to in this policy.

Web site

All copyright material and other intellectual property rights in any material, including text, design, images, graphics, and photographs, underlying source code,
contained in this web site are either owned by TWE Haulage Ltd or has been licensed to TWE Haulage Ltd by the rights owner(s) so that it may be used as part
of this web site. *Permission is granted to electronically copy and to print in hard copy, portions of this web site for the sole purpose of placing a transport booking or account application with TWE Haulage Ltd.

Any other use of materials on this web site-including reproduction for purposes other than those noted above,* modification, distribution, or republication,
without the prior written permission of TWE Haulage Ltd is strictly prohibited. This web site contains trade marks belonging to other companies, namely RHA (The Road Haulage Association) and TPN (The Pallet Network) for use on this web site. 

You are not allowed to copy or otherwise use any of these trade marks in any way, except for the purpose of electronically copying and printing to hard copy portions for the sole purpose of placing an order with TWE Haulage Ltd.  You may not copy (whether printing to paper, storing on disc, or hard drive), distribute, alter, tamper with in any way or otherwise use any material contained in the web site except where mentioned above*.  No material from this web site may be copied or reused for any commercial purpose.  No copyright, trade mark or other intellectual property notices may be copied or printed from the web site.

Linking to this web site, without prior written consent, is forbidden.  If you wish to provide a link to this web site, please contact us with details of the url(s) proposing
to link to our site and which url(s) pages within our site you are proposing to link to, and we will consider your request.  The decision as to whether we agree to your request is at the sole discretion of the company, and we are not bound to do so.  This web site includes external links to other organisations/companies. These sites may contain links to other internet sites that are not owned by TWE Haulage Ltd  TWE Haulage Ltd is not responsible for the content of such sites or for the privacy policy of such sites or for any personal information that such sites may collect or place on your computer, and we therefore recommend that you check the policy of each site you visit. In addition, if you linked to our web site from a third party web site, we cannot be responsible for the privacy policies and practices of the owners or operators of the third party web site from which you linked to our web site and recommend that you check the policy of that third party web site and contact the owner or operator of
such web site if you have any concerns or questions. All information or advice provided as part of this web site is intended to be general in nature and you should not rely on it in connection with the making of any decision. TWE Haulage Ltd. is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of you taking this action.

Unless expressly stated otherwise, all goods/services currently available through this website are provided by TWE Haulage Ltd.  All prices quoted by us are for goods/services available through this web site (including prices quoted by email or telephone as a result of a transport booking or account application through this
web site) and are intended as an indication only of the likely price of the goods/services concerned based on the applicable levels of tax and duty as at the date of the quotation.  They are not binding quotations.  The price quoted may vary in the event there is a change in the applicable levels of tax and duty between the date of
quotation and the date of delivery.  Once you have submitted a transport booking or account application for any goods/services via this web site we will send you
an email to acknowledge your booking/application.  We may also send you further email/s to confirm that your transport booking/account application contains all the necessary information to enable us to process.  However, a transport booking or account application will not be accepted until such time as you receive express confirmation from TWE Haulage Ltd that this is the case.  This confirmation may be by email or telephone.  The decision to accept a transport booking/account application submitted by you is at the sole discretion of TWE Haulage Ltd.  Once a transport booking/account application has been accepted by TWE Haulage Ltd , we will provide you with prompt confirmation either by email or by telephone.  If you have a question or complaint, please contact us.

Except as specifically stated on this web site, to the fullest extent permitted at law, neither TWE Haulage Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this web site.

This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.  These terms and conditions are governed by and to be interpreted
in accordance with English Law and in the event of any dispute arising in relation to these terms and conditions, the English courts will have non-exclusive jurisdiction over such dispute.